For Over 50 Years   •   1960 - 2017

Reduce Risk w/ Operator Training

Operating powered industrial trucks is very serious business. Each year, operators are unnecessarily injured or even killed because they are not trained properly, or are careless in the performance of their jobs. The importance of skilled forklift operators is critical to the safety of your operation, not to mention a federal regulation mandated by OSHA.

Training should include initial hands-on experience, encompassing each element of forklift operation. Retraining is also necessary to diffuse bad habits and to reiterate important situations which might have been forgotten by the casual forklift operator. Having more employees who learn about the operation of your trucks will lead to higher productivity and profitability for your operations.

Saves time and improves productivity. Well-trained forklift operators have no problems operating heavy machinery effectively and efficiently. These employees save time and maximize output.

Prevents inventory losses. When a forklift accident occurs in a warehouse, chances are it results in damage to inventory. Even though an individual accident may cause minor damage, over time these losses add up. Training your forklift operators will minimize costly inventory losses.

Prevents accidents. Forklifts offer practical material handling solutions, but have been associated with workplace deaths and injuries each year. These incidents can be avoided by improving operators’ knowledge and skill set associated with handling these complex oversized machines.


Are you in compliance? Check out Andersen Material Handling’s operator training programs to help your company comply with existing and revised regulations.

Benefits of Renting Forklifts

Sometimes renting is a better option than purchase. Rental solutions are designed to meet operational and financial requirements while eliminating many of the risks that come with ownership. Seasonal businesses regularly rent during peak months. Short term projects may also necessitate rental vs. purchase of heavy equipment. By carefully considering the benefits associated with renting a forklift, you may be able to save yourself some extra money in the process.

Save money. Renting equipment is a cost-effective alternative to owning. Renting equipment reduces costs by eliminating the need for surplus equipment, maintenance, and repairs with no capital investment required.

Flexibility. Rental programs give you the flexibility to choose between short- and long-term rental agreements. Since business is constantly changing, renting gives you an advantage if you are expanding or downsizing your fleet or have seasonal needs. Renting also gives you the option of using a number of different machines for different applications, rather than being stuck with one piece of equipment.

No maintenance costs. The maintenance required for your rental forklift is included with your rental. Opting to rent often reduces your overall forklift expenses and can also reduce your downtime, ensuring your forklift equipment is productive and making you more profitable.

Check to see if our rental forklift inventory matches your long term or short term needs.


Andersen Material Handling is one resource that maintains and sources virtually every type of lift truck. In addition to short and long term rentals, this one-stop shop also facilitates sales, service, parts and many other warehouse products.

Contact one of our experts at the nearest Andersen Material Handling location and we will make renting a forklift easy, profitable, timely and secure.

Fleet Management Strategy

Material handling is more than forklifts. Effective material handling requires the collection and use of operation-wide data. Forklift fleet management consists of the gathering, analysis and use of relevant fleet information to reduce costs and improve productivity. Today, much of this information is available through specialized software programs, making access to data instantaneous. This bundled information provides new visibility into operations and can help to reduce capital expenditures. For many warehouse managers, managing a fleet of forklifts and other material handling equipment can be challenging and time consuming. Fleet management software can help uncover the key details necessary to increase the productivity at the touch of a fingertip.

Review. A fleet management program begins by evaluating your current material handling fleet to determine current cost, analyzing those expenses and looking for opportunities with potential cost savings. This phase determines how well the fleet is utilized and a cost per operating hour will be established.

Plan. Develop a proactive plan to minimize costs, maximize productivity and increase the dependability of the fleet. After the key components have been identified, begin implementing and installing a strategy that provides the highest level of utilization from each vehicle.

Recommend. After collecting data and organizing a plan, the fleet management program will identify opportunities and suggest the correct type of fleet required at each location based on application needs. At that time, recommendations for maintenance and replacement equipment will be developed.

More information on fleet management software can be provided by Andersen Material Handling.

Warehouse Lighting Savings

In order to maintain an efficient and safe warehouse, it’s necessary to have the proper lighting. Traditional incandescent lighting day after day, week after week, and year after year can be extremely expensive. Now high efficiency LED lighting can offer an environmentally conscience, quality lighting option with a great return on investment.

LED lighting products are designed to give better light at a lower cost, all while helping out the environment! Savings, on average, can be up to 25 – 50%. Additional benefits of LED lighting include:

  • Uses dramatically less energy than traditional warehouse lighting solutions
  • Provides a clear and crisp work environment
  • Requires fewer, more effective fixtures which reduce costs

Not satisfied? Click here to learn about our stock of LED Lighting for your warehouse. However, if you’re ready to retrofit your existing fixtures, or discuss lighting for your new facility, contact your nearest Andersen Material Handling location for a complete line of LED and high efficiency fluorescent lighting solutions.

Eco Friendly Warehousing

Going green in your warehouse by streamlining processes and introducing cost-saving initiatives can bring many benefits. Listed below are a few tips to save energy while making a direct attempt to reduce your carbon footprint:

Choose better lighting. Fluorescent lights use less energy for the same amount of light and have better color rendering, in addition to uniform light distribution. Andersen Material Handling offers a complete line of LED and high efficiency fluorescent lighting solutions.

Use battery-powered forklifts. Battery-powered forklifts can reduce your carbon footprint by decreased emissions but it can also save you money on repairs.

Encourage your employees to develop a green mindset. Offer incentives and rewards for workers who come up with innovative and green solutions for the workplace. With everybody doing their part to take care of the planet, your company will not go unnoticed by today’s environmentally-conscious consumers.

Deploy controllable thermostats. By regulating and measuring the warehouse temperature, users can reduce their energy usage with shorter heating and cooling cycles.

These quick tips aim to highlight some areas to consider changing in your warehouse and storage facilities. Going green in the warehouse not only benefits the environment and your employees, but can save your company money and make you more efficient. For more information about cutting cost and maximizing profits within a warehouse operation contact the experts at Andersen Material Handling.

Maximize Forklift Battery Life

Using batteries for forklift operations can offer a significant financial benefit if they are cared for properly. To maximize the effectiveness of forklift batteries, it is crucial to develop the following routine:

Pay attention to charging. To maximize the life of your battery do not let the battery discharge more than 80%. No matter the amount of the charge, the battery is still one cycle closer to the end of its life.

Keep a close eye on maintenance. Battery maintenance is an extremely forgotten yet important factor. One of the top causes of premature battery failure and loss is sulphation. This prevents the battery’s ability to accept, hold and deliver a charge.

Refill the battery’s water supply. Check the water level every five charges. Running a battery dry will damage the forklift battery. When refilling only use distilled water.

Keep it clean. If acid from the battery cells is covering the top of the battery take the time to clean it properly. If the acid issue is ignored, it will shorten the life of your battery. Battery cleaning should be performed once per year or as required.

By following these suggestions, you can extend the life of your forklift batteries.

Andersen Material Handling offers cost effective solutions that allows you to avoid costly downtime, avoid OSHA penalties and substantially decrease your labor costs.

Forklift Tire Wear

One of the most important things you can do for your forklift is to check the wear of the tires. Driving a forklift with worn out tires is dangerous, so be aware of the following situations in which your forklift tires could be damaged.

Poor bond construction. In manufacturing, the rubber is bonded to a steel band which is the pressing component that presses to the hub.

Contact with oil, grease, and gasoline. Besides affecting the handling of the truck, chemicals can cause the breakdown of tire rubber compound leading to failure.

Excessive heat build-up. If too much heat occurs, primarily in long forklift runs, the rubber compound turns to a gel and blows out the sidewall of the tire.

Uneven floors. When a warehouse or factory has uneven floors this will cause the tire to increase the wear at certain areas of the tire and wear it out faster.

Under inflation in pneumatic tires. Running an underinflated forklift tire will cause sidewall separation, blow outs, rapid tread wear and bead failures.

You should not operate on tires worn beyond the suggested wear indicators. Worn out tires can affect the lift trucks carrying capacity, starting, stopping and shock absorption.

On our Bulletins page you can download a more detailed study of how Forklift Tire Wear affects your bottom line. Contact our nearest Forklift Service Department if you’d like to talk to one of our technicians.

Crucial: Forklift Inspections

Are your forklifts being inspected and documented before each shift by your operators? To help contribute to a safer working environment and prevent costly lift truck repairs, it is important to inspect your forklifts regularly as part of your daily or pre-shift inspection. Listed below are a few of the key components to inspect on a daily basis before operating your lift truck.

Horns. Are all the horns working on your lift trucks? OSHA requires truckers to “sound the horn at cross aisles and other locations where the vision is obstructed.” To further protect employees and ensure a safe facility, back-up alarms are a best practice.

Seat Belts. Are your lifts equipped and are they all in good working order?

Tires. Chunked tires or severely worn tires present a significant hazard for operators and pedestrians alike.

Gauges. Are all the gauges and indicators in good working order on each of your lift trucks? This includes hour meters, oil pressure, temperature and any other gauge installed by the manufacturer.

Forks. When was the last time your forks were inspected for wear, cracks or other unsafe conditions?

Wheel chocks. If your forklifts are parked on an incline, not only must the brakes be set and the engine in neutral, but the wheels must be chocked.

These tips are a good rule of thumb when supporting lift truck safety in your workplace. Any problems identified during daily checks need to be reported to your supervisor immediately. For more information regarding safety practices, call the experts at Andersen Material Handling at (877) 960-6800. You can also visit PowerTrack Service Assistant to get to know about the features of our newest mobile app, it’s an OSHA compliant checklist for every shift and every truck!

Maintain Your Forklift Fleet

When forklifts are not appropriately maintained or utilized efficiently, downtime can increase, which means productivity decreases and profits suffer. Managing a fleet of forklifts in the materials handling industry is no small expense. Get ahead of costly repairs, downtime and lost productivity with these tips to improve efficiencies and ultimately increase profits.

Communication. Communication between management, your technicians & forklift operators is key. As they come into contact with your fleet on a daily basis, their opinions and observations will be critical to keeping your fleet running efficiently. Make sure your technicians keep a detailed log of what has been repaired, how often and which parts are covered under warranty.

Fleet Management Software. When it comes to optimizing and managing your fleet assets, having the right processes in place and acquiring the right information enables you to effectively and efficiently improve your facility’s operating environment. With the right tools and management processes, you can take immediate control of your fleet and reduce overall operating costs.

Maintenance. Forklift maintenance is important – and often overlooked. Proper maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value.

Andersen Material Handling can handle service or repair needs within a minimum 4-hour response time – or sooner. Contact us at one of our nearest Forklift Sales and Service locations.

Forklift Inspection Checklist

Even if you operate a forklift safely, a defect can cause or contribute to a serious accident. To assure the proper performance of your equipment, it is imperative that scheduled forklift inspections be completed at designated intervals. Below is an up-to-date guide explaining when forklift inspections are necessary.

Daily Maintenance. OSHA requires that all forklifts be examined daily before being placed in service. Forklift operators should visually inspect for leaks, obvious damage, safety lights, parking brakes, horn and steering. They should then check the mast operation by raising and lowering the forks both with and without a load, and finally check the levels of engine oil, fuel, radiator water and hydraulic fluid.

Monthly Maintenance. Monthly maintenance should be performed after every 200 hours of operation by a trained mechanic. Maintenance should include things like lubrication of chassis and mast components, replacement of engine oil, cleaning of the air filter element, adjustment of engine idle speed, drive belt tension and for engine powered trucks, spark plugs, distributor point, cap and rotor.

Semi-annual Maintenance. Every 1,200 hours, another inspection is required. At this time, you should test the brake booster and torque the engine head bolts and manifold nuts. This is also the time to replace brake fluid, wheel bearing grease, engine coolant, fuel filter, fuel strainer element and water separator on diesel trucks.

Remember, a forklift should not be placed in service if the examination shows any condition adversely affecting the safety of the vehicle. Andersen Material Handling offers a full safety inspection service and a variety of maintenance programs to assist or guide you through any problem that may arise.

CHECK OUT OUR LATEST MOBILE APP! Visit the PowerTrack Service Assistant website to see the features of our newest mobile app – an OSHA compliant checklist for every shift and every truck in your warehouse!

Raymond sponsors National Forklift Safety Day

Safe forklift practices are important every day to protect employees, equipment and materials, but one day each year we recognize National Forklift Safety Day. It serves as a focal point to highlight the safe use of forklifts and the importance of operator training. This special day provides an opportunity for the industry to educate operators, the public, and government officials about safe forklift operation.

The following are specific events for enhancing awareness and renewing commitment to forklift safety:

For the government:
National Forklift Safety day, sponsored by the Industrial Truck Association, features keynote speakers from OSHA, the National Safety Council, the Chairman of the Congressional Subcommittee having jurisdictional oversight for OSHA, and key industry representatives in Washington DC on June 14, 2016.

The Raymond Corporation is a proud supporter of National Forklift Safety Day and offers year round training programs conducted and facilitated by certified local Sales and Service Centers like Andersen Material Handling in Michigan, Northern Ohio and Southern Florida.

For Operators:
“Safety on the Move” operator training features classroom style and hands-on forklift training. Operators learn and discuss best practices, watch certified instructors demonstrate and then practice on the specific equipment they will operate until they master the skills needed. (OSHA standard 1910.178(l) compliant)

For Pedestrians:
“Steps to Safety” training program teaches pedestrians how to act responsibly in environments where lift trucks are in operation to create a more secure, productive environment.. Pedestrians learn best-practice concepts and behaviors to prevent injury, gain environmental awareness and visual communication skills.

Respect Forklift Capacity

As more forklift options and attachments become available, it is increasingly important for forklift operators to have a clear understanding of their forklift’s load capacity and the risks involved if exceeding it. Considering the fact that tip-overs are the most common cause of forklift fatalities, it is crucial to train operators to judge the stability of the load.

Load capacity is the manufacturer’s guideline for how much weight a forklift can safety lift. Forklift operators determine the lift truck’s maximum capacity by checking the OSHA required nameplate (also called data plate) attached to the truck. The nameplate specifies the load each forklift can safely lift at different mast angles or when it is fitted with additional attachments.

Exceeding the capacity of a forklift presents serious hazards, including tipping. If the rear wheels rise when the load starts to lift, it’s too heavy. If this happens, immediately set down the load. A change of lift equipment or reduced load is required.

Workers with an inadequate knowledge of a forklift’s load capacity are placing themselves and those around them at serious risk. Make sure every operator knows how to properly read the nameplate and to understand what the information means.

Going Green in 2016

There is little doubt that the world is looking for cleaner and more responsible products to use in nearly every facet of life, but a warehouse may not be the first place you’d expect environmentally-friendly technology to emerge. But think again! Yes, even the forklift industry is caught up in the green initiative with electric forklifts. In addition to offering cost and performance benefits, electric forklifts enable companies a way to enhance their environmental profile. Here are some of the ways electric forklifts help facilities go green.

Decrease emissions: For every 10,000 hours of use, internal combustion (IC) engine-powered forklifts emit 120,000 more pounds of carbon emissions than electric-powered forklifts, according to EPRI. Electric forklifts stop over a million pounds of pollution from ever entering the atmosphere.

Reduce energy usage: Electric forklifts also generate very little heat, compared to IC forklifts. This reduces the strain on warehouse temperature-control units and the cost for cooling and air conditioning.

Minimize waste: With electric forklifts, there are no engine, transmission or coolant fluid changes and no need to dispose of used fluids, oil and filters. Furthermore, batteries may be recycled. More than 98 percent of all battery lead is recycled.

There has never been a better time to “go green” and take advantage of the advancements made in operating an electric forklift fleet. For more information on the cost benefits of electric forklifts, click here.

The Benefits of Used Forklifts

Forklifts are expensive pieces of equipment and it may not be affordable to purchase new. An alternative is to lease or buy used, below are a few reasons how a used forklift can generally benefit most warehouse operations.

Proven workhorse. A used forklift has already been put to the test. An older forklift may provide the right solution for a light use or back up forklift.

Lower price. Cost is the number one reason why used forklifts are a smart investment. Since it’s used, you can expect to save quite a bit of money. The savings can be set aside for on-going general maintenance or repair. Also, because of the lower cost of used forklifts, buying more than one machine is a viable option.

Familiarity. Workers typically know how to operate older model forklifts with no additional training. They will use that experience to operate them efficiently and effectively. With no extra costly training, your cost of operation is decreased and ease of use is increased.

Easier Maintenance. Older forklifts are less expensive to work on than newer models. Their parts are usually available and overall the maintenance and upkeep is a lot easier.

Why Won’t My Forklift Start?

Too often, operators are in such a hurry that they neglect to check certain things on their trucks. Those things get worse and worse, until one day the forklift just quits working. If your fork lift fails to start one morning, it could be because of any of the following reasons.

Low battery charge. Check that the battery charge. Were the lights left on? Is it properly hooked into the forklift? Look for corrosion on the battery or terminals that may prevent a good charge.

Debris build-up. Dust and other debris on the warehouse floor can get sucked up into the forklift affecting airflow. When airflow is clogged, fans don’t spin properly and the forklift overheats.

Overheating. Low coolant levels can result in overheating and, in some cases, will prevent the forklift from running or starting. If coolant levels are good, check the thermostat.

Hydraulic leaks. Low levels of hydraulic fluid can limit the machine’s ability to perform. Many things can cause a hydraulic leak: impacts, a blown hose, even over-lifting the forklift’s capacity.

These are just a few of the common problems. Like any other vehicle, a forklift needs regular maintenance and parts replacement in order to run efficiently. The good news is all of the above problems are preventable! If you have questions or would like to setup a maintenance appointment, give the pros at Andersen Material Handling a call at (877) 960-6800.

Common causes of forklift accidents

Forklift accidents can lead to serious consequences, so it is important for those operating this heavy duty machinery to take the proper safety precautions. The first step to creating a safe operating environment is to understand the common factors that lead to accidents. Here is a breakdown of the most common causes of forklift accidents:

  1. Forklift operators failing to communicate with other people
  2. Speeding
  3. The forklift is driven with an elevated load
  4. The operator is doing things with the forklift he/she is not supposed to be doing (performing tricks)
  5. The forklift has not been parked properly
  6. The operator fails to follow proper procedure when backing up, turning, or braking
  7. Overworked or overstressed forklift operators
  8. Encouraging forklift operators to cut corners to get the job done more quickly
  9. Poor maintenance of forklifts
  10. Failing to replace forklifts when they are no longer safe to use


Many forklift accidents are preventable, and the key to avoiding them is to understand the common contributing factors and how to reduce these risks. In order to create a safe forklift environment, there needs to be a team effort and a willingness to make safety a priority. Andersen Material Handling is here to make sure that your operators are correctly trained and certified to OSHA standards. Give us a call today or visit us online to view our training programs.

Seat Belt Safety

Seat belts save lives, which is why their usage is not an option. Sadly though, like seat belts in a car, seat belts in a forklift are often viewed as being optional. Some drivers have the impression that they are toy vehicles with no danger inherent in operating them.

Tipping over is the biggest danger for a worker using a forklift. If a worker jumps or is thrown from a tipping forklift, the chances of serious injury are high. The safest place for a forklift operator to be in the event of a rollover is strapped into his or her seat. Forklift accidents in the past have revealed that the operators who were injured or killed were often not buckled in.

While seat belts can’t prevent accidents, they can prevent serious injuries and save lives. Here is OSHA’s stance on forklift seat belts:

“OSHA’s enforcement policy on the use of seat belts on powered industrial trucks is that employers are obligated to require operators of powered industrial trucks that are equipped with operator restraint devices, including seat belts, to use the devices. CSHOs [Compliance Safety and Health Officers] will enforce the use of such devices under Section 5(a)(1) of the OSH Act.”

Employers, remember you are responsible for ensuring that forklift operators are wearing their seat belts. If the operator does not use seat belts, you could be cited and fined for failure to comply with OSHA standards under the Occupational Safety and Health Act, which requires companies to protect employees from recognized hazards.

Veterans Salute

Veterans Day is November 11th. Join us in honoring our American Veterans by hiring a Vet or donating to your favorite Veteran’s organization. Click here to listen to our radio salute on WDFN The Fan 1130 am.

3 things to consider when buying a used forklift.

A used forklift has all of the features and advantages of a new forklift at a much lower price. Unfortunately, many companies shy away from buying used because they think it’s much riskier. The truth is, when you know what to look for, buying a used forklift is just as easy as buying it brand-new. Here are some important tips on what to consider when making a used forklift purchase:

Conduct a needs assessment. Consider which type of forklift is most appropriate for your business by developing a list of requirements. For example, what is the maximum weight the truck will need to lift, what lift height is required and are they going to be working indoors or outdoors?

Maintenance. Check how well the used forklift has been maintained by asking for the maintenance and repair logs relevant to the specific forklift. Make sure a thorough mechanical inspection is performed prior to purchasing the vehicle. In the event of breakdown, ensure the supplier can offer good service backup, ongoing maintenance and quick repair

Test drive. After you have examined your prospective forklift thoroughly, drive it around; forwards, backwards, lift and lower. It should offer accurate tracking and be very responsive.

When you want to feel confident shopping for a used forklift, look to Andersen Material Handling. We offer a wide range of electric and internal combustion lift trucks in a wide variety of capacities. We only sell pre-owned equipment that can pass our stringent certification process and qualify for its warranty. Visit our website to view our pre-owned lift truck program.

CustomCare: Partnering for Success

Andersen Material Handling is committed to providing our customers with industry-leading customer service before, during and after the purchase. We are proud of our longstanding reputation for taking care of customer needs quickly, effectively and economically with our CustomCare philosophy. The CustomCare approach is a total commitment to understanding your business — then delivering a comprehensive package of custom solutions and personalized service that will help drive down costs and run your operations better, smarter and faster.

Certified technicians. Our service department employees are some of the most highly trained, focused and certified technicians in the industry. Each of our certified techs completes a 40-hour training requirement and a mandatory periodic recertification of forklift repair and forklift service. We are capable of performing any repair or service needed to improve the productivity and profit of our customers.

Service. Our forklift repair specialists understand that uptime and productivity affects the success of your business. Because our focus is helping achieve your goals, we are available for emergency service 24 hours a day and if your material handling equipment malfunctions, you will receive a call from a technician within 30 minutes. Our four-point plan guarantees more uptime for your material handling equipment.

Parts department. Andersen Material Handling has an extensive stock of quality forklift parts for all makes and models. No matter what brand of forklift truck you own or which part you need, we can supply it. Our knowledgeable staff is dedicated to providing you with the parts you need with optimal customer service and fast delivery.

For more information about partnering with Andersen Material Handling and how we can meet your goals for increased productivity, efficiency and operational cost reduction, contact us today.

Material Flow Requires Constant Attention to Keep Optimized

To survive in today’s competitive global market, companies must undergo strategic changes in order to streamline processes and remain efficient. Many managers believe purchasing the best material handling equipment available on the market will maximize workflow and distribution of their products. Unfortunately, warehouse and distribution centers are still experiencing bottlenecks, system failures and low material output with this mentality. To increase productivity, eliminate wasted materials and save time with fleet management tools. More of a focus needs to be placed on the facility’s operating environment as a whole.

Optimization. Improving material flow helps optimize the time and effort required to supply raw material to different production lines in a facility. Optimization strategies provide effective ways to get the best performance and value out of material handling systems.

Equipment maintenance. Proper maintenance of warehouse equipment is both a productivity and safety issue. Preventative maintenance plans should be in place, and employees must be trained and certified to operate all equipment. Operations that lack adequate procedures and employee training are likely to suffer from poor quality control, lack of productivity and potential safety issues.

Effective management. Successful warehouse managers constantly discuss new ideas, improved procedures, equipment replacement, budgets, training, and recommendations to stay on top of this dynamic industry.

If you are ready to improve your facility’s operating environment and improve efficiency, give Andersen Material Handling a call today!

iWarehouse: The Clear Way to Reduce Operating Costs

To make good business decisions regarding your fleet, you require good information. Warehouse managers around the world have recognized the importance of monitoring and maintaining lift truck operating statistics to maximize overall productivity. By installing a fleet optimization system, companies can now determine the true cost of ownership of its lift truck fleets, assess the appropriate time to service each truck, replace or reassign equipment, and evaluate maintenance trends. Andersen Material Handling offers iWarehouse, the most powerful and comprehensive fleet optimization solution ever created for businesses that want to reduce costs without sacrificing productivity.

iWarehouse system is an enterprise fleet management solution for warehouse and distribution center managers to collect and analyze real-time lift truck data to maximize fleet productivity and reduce costs. iWarehouse enables warehouses to operate with greater efficiency and lower expenses. This is the only optimization solution that enables one to clearly see your lift truck operations throughout your warehouses and across the entire fleet. All data are populated immediately from iCare or iBenefits making the information available on demand for reporting as a reliable decision support system. iWarehouse enables you to:

  • Decreases operating cost
  • Right-size your fleet
  • Increase operator productivity and throughput

The iWarehouse system is available through Andersen Material Handling. For more information about iWarehouse or to locate an Andersen Material handling dealer visit our website or call (877) 960-6800


Benefits of Ongoing Forklift Training

Forklifts are one of the most useful pieces of equipment in a warehouse and they can also be one of the most dangerous. Proper human handling is key to establishing warehouse optimization and forklift utilization. Untrained operators are not only likely to reduce productivity, but are potentially creating an unsafe work environment as well. It is important to be aware of the risks associated with operating machinery so you can take the necessary precautions to prevent accidents. Training should be viewed as a long-term investment rather than a burden. Any cost associated with a training program pays for itself in the long run; maintaining a safe and efficient warehouse environment is invaluable.

The unexpected costs to repair industrial equipment can be a drain on any budget.   Properly trained operators ensure machines are not damaged due to mishandling. Knowing proper methods of operating a forklift also saves equipment from unnecessary wear and tear. At the end of the day, improved training results in equipment often staying in better condition, increasing equipment’s life span, and lower operating costs.

It is important to stay productive in this competitive industrial marketplace. Operators that have been through a thorough training process can improve the overall productivity in day-to-day operations. Being able to handle the truck loads quicker and more efficiently will achieve faster turnaround and improve productivity. Investing in an employee-training program will increase staff morale, confidence and increase staff retention.

No one is more committed to training your teams for success than Andersen Material Handling. If you are ready to save valuable time and money by investing in forklift training, contact us today.

How do you know when it’s time to retire your lift truck?

Your business relies on the utility of a reliable and capable forklift. At some point in time, it makes more sense to upgrade an old lift truck than to continue running it. Replacing older, less efficient lift trucks at the right time can reduce your maintenance costs, improve your productivity, and save money.  Listed below are some tips on how to determine the right time to make a new purchase.

Hours on the job. Higher hour lift trucks usually experience more failures with major components and the service can be costly.

The cost of maintenance. If you find that constant upkeep and fixing of the older forklift is costing more than you planned on, then it might be time to take the model out of service. You may not think you can afford a new forklift, but consider the current costs of maintenance and repairs that would essentially disappear with the purchase of a new lift truck.

Safety. The risk for the lift causing a serious safety issue must be weighed into the repair or purchase decision. If the lift has a history of safety issues, then replacing it may be the best option.

Production. When lift truck fleets grow old, downtime tends to increase. When productivity is reduced, you end up spending money when you should be making money.

Looking to rent or purchase a forklift?  Look no further than Andersen Material Handling.  No matter what the job or application, we can provide you with the right lift truck that meets your specific application requirements.  Give us a call at (877) 960-6800.

Choosing the Right Forklift Tire

Choosing the right tires for your application is almost as important as choosing the right piece of equipment. Forklift tires are made to accommodate forklifts in all different situations.  Whether a forklift is intended for use on rough terrain or indoors, there are tires that will support it. Selecting the correct tire can save you money and improve safety.

Cushion Tires.  Cushion tired trucks have a tire that is made by bonding rubber to a metal base band. Cushion tired trucks are suitable for indoor, as well as outdoor, applications.  Smaller than pneumatics, cushion tired trucks have a tighter turning radius needed for most indoor applications, especially those with narrow aisle racking. Since they have no air inside of them, they never pop or deflate.

Pneumatic Tires.  These tires are the most popular and generally used tire for forklifts.  Pneumatic tires are structured similarly to a car tire: made of treaded rubber and filled with compressed air. Pneumatic tired trucks afford more floatation for a better ride and traction on most surfaces, and are ideal for heavy duty outdoor applications. Their thick treads are made of strong material which resist the process of wearing down to a great extent.

Whether you want a cushion or pneumatic tire model, give Andersen Material Handling a call at (877) 960-6800 to learn how our forklift trucks provide value, reliable performance and increased productivity.

Material Handling Can Hurt: People, Equipment, Bottom Line

Warehousing is a risky business and making sure your warehouse is a safe place to work has very serious business implications.  Having a safe work environment, effective employee training, well-maintained machinery, set policies and effective supervision will help reduce risks.

Training. Operations that lack adequate employee training are likely to suffer from low productivity, safety issues and a general lack of control. Untrained employees generally lack attention and focus, which results in serious warehouse loses and damages. More about Andersen Material Handling training programs.

Clear policies and procedures. It is critical that the management of every working warehouse put strong safety procedures in place to protect themselves and the members of their teams.

Good housekeeping. Keeping your warehouse clean and organized reduces dangerous clutter and accidents.  Floors should be free from spills, traffic areas should be clear, and materials and goods should be stored or stacked securely.

Working machinery. It is important to make sure that equipment is properly used and well-maintained. Performing preventive maintenance on your equipment, machinery and tools to will help avoid major issues and down time.

Risk is universal across the warehousing industry.  No one is more committed to training your teams for success, and keeping your operations running smoothly, than Andersen Material Handling. Contact us for more information about how we can help you improve safety throughout your facilities and mitigate risks.

Poor Flow Optimization is a Business Killer

As 2014 is underway, it’s a great time to start thinking about your goals and strategies for this year.  The time to optimize your warehouse into a competitive advantage is now. Don’t let warehouse delays, downtime, and poor work flow affect your business anymore.  Andersen Material Handling wants to help you determine the best logical movement of people, materials, and products traveling throughout your warehouse by optimizing the following components:

Space utilization. Space is money.  The goal of warehouse layout design is to optimize your warehousing functions and achieve maximum efficiency and space utilization.

Energy costs. By intelligently combining movements and making your warehouse more dynamic and flexible, you can operate on a more environmentally-friendly basis and realize significant savings.

Excess motion. In the warehouse, it is critical to consider layout and flow to minimize transportation and movement waste.  For maximum optimization, reduce the number of movements required to transport materials and enable alternative material flow.

When it comes to optimizing and managing your warehouse, Andersen Material Handling has the tools and management processes needed to effectively and efficiently improve your facility’s operating environment. To take immediate control of your warehouse, call us today at (877) 960-6800.

ISD and Raymond at MODEX

ISD will be at the Modex Supply Chain show in Atlanta, GA on March 17-20. This is the largest supply chain show in 2014 with over 30,000 people scheduled to attend.

ISD is rolling out it’s Guaranteed Order Picking & Packing Systems program during the show. In addition to the exhibit, IDS has scheduled a press conference, will participate in four educational sessions, host an UtraProducts Meet & Greet Breakfast and an engineering educational session. Finally, free popcorn at the booth will draw people in to help generate awareness, leads and sales!

Raymond will also have an  exhibit featuring five different lift trucks and iWAREHOUSE. Each of the show trucks has been custom engineered to demonstrate a solution for a specific channel and customer need. An example is the galvanized Walkie Pallet Truck Model 102xm for food manufacturing.

10 Reasons Our ForkLift Truck Services Are The Best in the Material Handling Business

We recently put out heads together to come up with the 10 main reasons we’re proud of our forklift repair and maintenance services—and why they get such great reviews from our long-time customers. Here they are (drumroll, please!): 

1) Forklift Service quality

Because we’re laser-focused on helping our customers achieve their business goals, we make sure they are all assigned a strategic team of highly experienced customer service representatives and factory trained technicians who manage every aspect of their day-to-day and long-term forklift repair, parts and service needs. All our Certified Forklift Technicians complete a 40-hour training program and are periodically recertified to make sure they have the latest skills and technical knowledge.

2) Service speed

We fully understand when a customer’s forklift truck needs service, they need it done right and they need service now. That’s why we guarantee a minimum 4-hour response time— or sooner depending on where our service technicians are at that time. For maximum efficiency and timely service response, our technicians take full advantage of Nextel and GPS tracking systems. And we also offer 24/7 access to a wide range of emergency services: if any one of your forklift trucks or other material handling equipment goes down, you will receive a call from a technician within 30 minutes!

3) Asset Protection Program

All Raymond forklifts we sell come with a wide range of service and maintenance options —from a standard 1-year fork-to-bumper warranty, to Comprehensive Service at a fixed monthly cost, to Optimal Service customized for your fleet with state-of-the-art optimization and analysis tools. All our Komatsu forklift trucks include equally comprehensive warranties and a variety of long-term, money-saving service options. Our goal is to ensure that every forklift we sell keeps running smoothly over the long-haul, for each and every customer!

4) State-of-the-art forklift truck rebuild shops

Our rebuild shops perform over 400 client and used rebuilds each year, putting new life into used equipment at a significant cost savings compared to buying new. We provide everything from simple repairs to complete forklift rebuilds – all with the timely and professional service that meets or exceed customer needs.

5) High-quality forklift parts

To make sure your forklift trucks stay up and running, Andersen Material Handling offers an array of precision-engineered and OEM parts for your Raymond, Komatsu, JLG and mixed fleet needs. Need parts from other forklift manufacturers? Through LiftPartners, we offer a wide variety of other brand parts manufactured with top-quality materials to stringent OEM standards and specifications; milled, molded, or assembled using best-in-class machining, injection, or assembly technology; and warranted for one full year from the date of original sale (or as indicated).

6) Parts inventory size

We know how important it is for you to get the forklift parts you need when you need them. That’s why we have access to more than $3 million dollars worth of forklift part inventory and more than 300,000 part numbers for more than 2,500 different forklift models. Bottom line? We carry more parts to fit top lift truck makes than any other parts supplier.

7) Fast delivery

Our easy-to-use online ordering forms, 90%-plus same day parts fill rate and 99%-plus shipping accuracy means unequaled service and significantly reduced downtime cost for all our customers.

8) Competitive prices and special offers

We offer competitive pricing on all forklift parts, plus specials on many highly desirable parts such as the new compound industrial tire, “Smoothy,” from Stellana.

9) Highly trained forklift truck specialists

Our forklift parts specialists are dedicated to getting you just the Raymond, Komatsu or JLG part you need just as fast as they can. Buying an oil filter, starter, or master-controller through  LiftPartners? A highly-qualified service technician at the same location will install it for you quickly, cost-effectively, expertly.

10) Two parts management options

To help you maximize your productivity, minimize your costs and provide you with just the right solution for your facility, operational and fleet needs, we offer two different parts programs:

  • With our Managed Parts Program, we oversee all your parts needs, including your inventory–adjusted for your changing business needs—and automatically restocking when your supplies run low.
  • If you have Raymond, Komatsu or mixed truck fleets, our Consignment Parts Program is all you’ll need. You’ll pay for parts you’ve already stocked only when you use them. You can also ask us to track your inventory and automatically order for you when any stock runs low. And we can design a custom parts sourcing and fulfillment plan around your business, saving you time and money.

For more information about our forklift repair and maintenance services, please contact us today. Be sure to ask about our parts specials! 

Maximizing Forklift Truck Lifecycle

How do you know when it’s time so say goodbye? Lift trucks are the workhorses of the warehouse.

They are an essential tool for shipping, receiving, picking and put-away. But no piece of equipment can last forever and sooner or later, every lift truck will reach the point when it should be put out to pasture. Not literally – just a figure of speech! Experts say the key is to determine when a lift truck has reached the end of its “economic life.” That’s when the cost to operate a vehicle exceeds the value it provides – keeping it would be like throwing money away.


Here are some things to consider:

HOURS ON THE JOB – The typical lift truck is good for 10,000 to 20,000 hours. Operating conditions, number of
shifts, and maintenance – all play a role in determining when a unit is “spent”.

COST OF MAINTENANCE – Major components like motors, drive units, transmissions and electronics may require
repairs or replacement after about 10,000 hours and/or six or seven years.

SPIKING – A sudden, unexpected increase in maintenance costs may be a sign a lift truck has reached the end of
the road.

BETTER PRODUCTIVITY – If a lift truck becomes a drag on productivity, it’s time to replace it. Several reasons may
be factors such as; excessive downtime for repairs, inadequate ergonomics, outdated safety features, or the truck
was not designed for the current (or future) job. According to a leading lift truck manufacturer, replacing a lift truck after
10,000 hours will, on average, improve uptime by nearly 50% compared with replacing it at 20,000 hours.


Okay, you’ve determined it’s time to replace your lift truck – now what?

Well, we suggest you contact us for pricing on New or Used equipment. Our staff can help determine what
would be in the best interest to your operation. We may make suggestions to:

PERFORM A SAFETY EVALUATION – Consider Andersen’s safety evaluation for only $250, including freight up to
30 miles, receive a detailed inspection and estimate of repairs, and help determine a replacement or repair strategy.

REASSIGN IT – In some circumstances, it can pay to reassign a truck to a less demanding job. It will cost more per
hour to operate than a new one, but it may still be cost-effective for applications requiring fewer hours.

KEEP AS A SPARE – When a truck has become too expensive to operate on a regular basis but is still on a depreciation
schedule, it may make sense to keep it as spare equipment – something every facility needs – however you must
consider if the lift is still safe to operate.

REBUILD SPECIALTY UNITS – Some equipment, specific to your operations may no longer be manufactured. Our
shop team can breathe new life into that equipment by completely rebuilding it.

TRADE IT – We can offer a trade-in value on the purchase of a New or ReNewed lift truck.

SELL IT – It’s possible to sell a used lift directly to an end user, but we caution against it because of potential liability issues.

SCRAP IT – Andersen will scrap the unit, at no cost to you.


Then there’s the Financial Angle.

Don’t throw money away. There are many options for dealing with end of life equipment. The most important thing is to stay on top of it. That’s being competitive. Helping you be competitive is our job.

The Value of Industrial Equipment and How it Applies to My Business

The initial upfront cost of purchasing industrial equipment may come as a bit of shock, but the benefits will soon follow. If your company’s productivity and efficiencies are dependent upon using powerful industrial equipment, it is worth the investment. Today, industrial equipment remains the backbone of most plants and warehouses. In a fast paced environment, the right equipment can increase resource productivity, minimize costs, and establish growth opportunities for your business.

The number one job of most machines and equipment is to keep your business on the move. Having the right piece of equipment in the right location can ensure less downtime, shorten travel time and simplify processes. Orders can also be shipped out faster and more efficiently. Reducing touches, combining tasks and eliminating steps ultimately delivers visibility and control across your entire enterprise.

Savings. By reducing operational steps, labor and cost is reduced in daily operations. Employing proper equipment will result in less damage to cargo, racking and shelving. Products can be stored more efficiently allowing for more space within the warehouse. Lastly, companies can reduce the size of their personnel because of greater efficiencies and faster throughput.

Growth. With increased productivity and savings, companies can focus on expanding production capabilities and their customer base. More products can be produced, stored in the warehouse and shipped out to customers.
When purchasing industrial equipment, you are essentially purchasing a complete logistics solution that can add value to any business.

Call Andersen Material Handling today in Michigan, Ohio or Florida to learn about what pieces of equipment can benefit your operations.

Material Handling—It’s Not Just the Forklift

A lot more goes into improving an organization’s operations than just investing in machinery.

A lot more goes into improving an organization’s operations than just investing in machinery. To get the most out of your forklift means understanding all the factors involved that help make it operate efficiently. Material handling optimization involves decisions regarding the upkeep of material handling equipment, properly organizing and training employees on a process that works, and improving the efficiency of your fleet. Inefficient material handling can easily lead to lower production and increased costs. When it comes to your material handling optimization, ask yourself:

How is my equipment running? To keep equipment running at maximum capability and to reduce inefficiencies, warehouse managers should adopt a preventative maintenance plan. This type of plan reduces the amount of productive time lost due to a malfunctioning lift truck, all while improving safety. Maintenance plans can be used for emergencies, but more importantly, are implemented to identify and fix potential problems before they cause major complications.

Have my employees had sufficient Training? The amount of time invested in employee training will tremendously affect results. The lack of proper training causes your warehouse to produce low quality products in a highly-dangerous environment. Safety and productivity go hand in hand. Employees must be sure to follow all standard safety rules and procedures to refrain from damaging machinery and potential injury.

How can I better optimize my forklift fleet? Properly managing an organization’s material process can help optimize a forklift fleet. This can be achieved by regulating what each piece of equipment is moving, where, when and how often. Knowing these little logistical matters can help determine productivity.

Andersen Material Handling is ready to help uncover opportunities to optimize your material handling. Contact us today for all your material handling needs.

Andersen donates Raymond Forklift Truck to Greater Detroit Goodwill

Material Handling Florida

Wixom-based fleet management and material handling company provides equipment to support Goodwill’s mission in and around metro Detroit

WIXOM, Mich., Sept. 13, 2013 – Andersen Material Handling today announced its donation of a Raymond Stand-up Counterbalanced fork lift truck to Goodwill Industries of Greater Detroit. The fork lift, valued at more than $12,000, was delivered today to Goodwill representatives at the new Commerce Township, Mich. retail store. The lift truck will be used to move large donations like kitchen appliances, and to load and unload trucks with pallets of clothing and other items.

“The fork lift truck is a workhorse – the most fundamental piece of equipment used to handle materials and move heavy loads – so much so that it’s often used past the point of repair,” said David Streefkerk, Vice President Renewed and Rental, Andersen Material Handling. “With this lift truck, Goodwill Industries of Greater Detroit can now more reliably, efficiently and safely move items in their stores and throughout the city.”

Andersen Material Handling, headquartered in Wixom, Mich., strongly believes in giving back to its local communities. The company reached out to Goodwill Industries of Greater Detroit in July and learned about their daily operations and material handling needs. With the opening of the new upscale retail shop on Crumb Road in Commerce Township, it was important the store and its employees had the right type of equipment to safely and efficiently move large loads. The new fork lift truck will be put to immediate use, with a capacity to lift and move up to 3,500 pounds.

“We are so thankful to Andersen Material Handling for supporting our mission and equipping us with this vehicle,” said of Jeff Ukrainec, Director of Donated Goods, Goodwill Industries of Detroit. “Goodwill moves thousands of pounds of donations across the city and this fork lift will help ensure we are well-equipped to continue to serve the people of Detroit for many more years to come.”

About Goodwill Industries of Greater Detroit

Goodwill Industries of Greater Detroit is the only organization in Southeast Michigan solely dedicated to helping local individuals overcome challenges and secure employment. In just the past two years of the organization’s rich history, Goodwill Industries has placed more than 2,400 Wayne, Oakland and Macomb county individuals into new jobs and provided job training, education and placement services to more than 39,000 individuals in the region. Goodwill Industries of Greater Detroit has been helping Metro Detroiters become Trained, Trusted and Ready to Work for more than 90 years.

Ohio Material Handling Company Wins with Big-Picture Approach

Material Handling Florida

Andersen Material Handling has been in business for more than 50 years and in northern Ohio since 1960. “We know distribution in this major industrial hub–not just manufacturing and warehousing,” says Andersen Material Handling Sales Manager, Joe Stein. “We continue to see plenty of opportunity here for diversified, agile, customer-focused material handling companies like ours.”

Stein cites Andersen’s forklift rental services as an example of the company’s ability to meet a variety of business needs in Florida DivisionToledo, Cleveland and elsewhere in northern Ohio. “Our forklift customers rely on us to meet seasonal or cyclical material handling demands, support special projects, and test equipment from various manufacturers before buying, as well as all sorts of emergency needs such as changing to multiple shifts or waiting for delivery of new equipment,” he says.

Joe Stein points out that Andersen has more than 500 high-quality forklifts available for rental at all times–—everything from cushion tire forklifts to electric sit down forklifts narrow aisle reach trucks and orderpickers. And the company backs up all their rentals with meticulous QA inspections and a team of certified technicians available for on-demand, on-site maintenance.

“At the same time,” Stein adds, “we have a saying here at Andersen–‘It’s not just the forklift,” – which is our simple way of reminding ourselves that material handling is a holistic ecosystem that requires constant attention in every area to make sure it’s optimized overall to run as efficiently as possible.”

To empower its Ohio customers with the business advantages of that broad approach, Andersen offers a wide variety of other services, including fleet management, integrated material handling systems, and storage solutions—all designed to make sure the performance of critical investments such as forklift rentals can be continually improved for each business.

“We call that systematic, big-picture, customized approach to material handling ‘The Power to Move,’” says Joe Stein, “and it’s proven to be a huge part of our success here in northern Ohio.

Panama Canal Expansion Spurs Material Handling Demand in Florida

Andersen Difference

Long one of the world’s engineering marvels and a boon to American industry for almost a century, the Panama Canal is now poised for a major expansion sure to trigger a significant increase in demand for material handling products and services, especially in south Florida.

“It’s perfect timing for us,” says Andersen Material Handling Vice President, Florida Division, Bob Didia . “We’ve recently launched a major expansion into south Florida, taking advantage of our 50 years in the material handling business, especially our experience working with the steel and auto industries.”

Headquartered in Detroit, Andersen offers a broad array of customized material handling solutions, including integrated system engineering and installation, lift trucks and utility vehicles, and storage and storage-related products. That means in Florida, besides the steel industry, Andersen is already working full tilt with a variety of partners in the manufacturing, warehouse and distribution sectors to help them boost supply chain productivity.

“We call it the ‘power to move’,” says Tom Compau, CEO “providing our customers with just the right material handling tools to substantially increase their efficiencies and cut costs wherever they can. And we can usually help them dig out the ROI data to prove it.” Compau offers as an example the automated order picking technology provided by one of Andersen’s subsidiaries, Integrated Systems Design. “Several horizontal carousels integrated with pick-to-light software and batch picking work stations can increase manual picking systems performance by up to 500% and throughputs up to 575 lines per hour while providing up to 66% space savings and reducing labor by 2/3,” he says.

With the surge of imports sure to follow the upcoming Panama Canal expansion, those kinds of smart, incremental material handling solutions could offer just what many south Florida businesses need to stay competitive.


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